At CreationsCrafts.com, we are committed to providing you with a smooth and efficient shipping experience. Please read our shipping policy carefully to understand how we handle your orders and deliveries.

1. Order Processing Time

  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited shipping options are available at an additional cost.
  • Please note that delivery delays can occasionally occur due to unforeseen circumstances such as weather conditions, holidays, or carrier delays.

3. Shipment to P.O. Boxes or APO/FPO Addresses

  • CreationsCrafts.com ships to addresses within the U.S. and U.S. Territories. We also ship to P.O. Boxes and APO/FPO/DPO addresses where possible.

4. Shipment Confirmation and Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

  • CreationsCrafts.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

  • CreationsCrafts.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy

  • We currently do not ship outside the U.S.

8. Returns and Refunds

  • Please refer to our [Return Policy](link to return policy) for detailed information on returning your order.

If you have any questions or concerns about our shipping policy, please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number].